Driving 20% Revenue Growth in Mozambique by MeCanMed
Send inquiry now
For clinics, offering a diverse range of medical services can be a game-changer in both attracting new patients and retaining existing ones. This case study focuses on how a private clinic in Mozambique partnered with us to expand its service offerings by our one-stop medical imaging solutions — leading to a 20% increase in revenue.
Client’s Profile
Our client operates as a private clinic based in Mozambique. Their medical practice specializes in a wide range of disciplines, primarily offering services in:
- General Surgery
- Gynecology
- Dentistry
- Dermatology
- Ophthalmology
- Pediatrics
- Occupational Health
- Orthopedics
- Otolaryngology (ENT)
Despite offering such a wide range of specialties, the clinic’s capabilities are limited by the lack of in-house imaging services. It relied heavily on external diagnostic centers and hospitals for imaging services, which caused not only revenue loss but also treatment delays and patient dissatisfaction.
Client’s Challenges in Procurement
When the clinic began considering the addition of medical imaging services, it face several key challenges:
1. Access to Quality Equipment
Due to the clinic’s location, sourcing reliable and affordable medical imaging equipment was a significant hurdle. Many available options were either too expensive or didn’t meet the clinic’s standards for accuracy and durability. The client struggled to find trustworthy suppliers who could provide the level of equipment and support they needed.
2. Limited Budget
As a private clinic, the clinic had a tight budget and couldn’t afford large-scale investments in high-end imaging equipment. The client needed a cost-effective solution without compromising on quality.
3. Ongoing Support Worries
Since the clinic is in a region where specialized technicians were scarce, without a single, reliable partner, the clinic was left to manage multiple points of contact for support, repairs, and maintenance, making it difficult to ensure timely service and troubleshooting.
MeCanMed’s One-Stop Medical Imaging Solution
Recognizing these procurement challenges, we offered the client a comprehensive, one-stop solution that included not only the X-ray machine they needed but also essential complementary products, such as lead protective clothing. By providing a full range of interconnected products from a single trusted supplier, we were able to:
1. Affordable, High-Quality Products
As a leading X-ray machine manufacture with over a decade of experience, MeCanMed was able to offer high-quality products at competitive prices. Furthermore, we leverage our close relationships with essential complementary product suppliers to secure competitive pricing.
2. Rapid-Response After-Sales Services
Beyond just offering affordable, high-quality products, we provided a direct line to the people who designed and built the products. Our dedicated sales & support team ensured that the client received timely, expert assistance — whether remotely or through on-site visits (we have a engineer in Zambia) — minimizing equipment downtime.
Value Brought by the Solution
The introduction of medical imaging technology in such a resource-limited environment proved transformative for the clinic. It allowed the clinic to:
1. Increase Revenue by 20%
By providing high-quality, low-maintenance equipment, we enabled the clinic to launch its in-house imaging service — a key factor which attracted more patients and contributed to a 20% increase in revenue.
2. Enhance Diagnostic Accuracy and Efficiency
The clinic’s ability to conduct imaging tests on-site drastically reduced diagnostic errors and delays, resulting in faster treatment and better patient outcomes.
3. Strengthen Patient Trust and Satisfaction
By offering immediate, accurate imaging on-site, the clinic enhanced its reputation as a provider of efficient and convenient healthcare, building stronger patient loyalty. Since introducing imaging services, patient complaint rates have dropped by 32%.
Client’s Evaluation
“Partnering with you has been a game-changer for our clinic. Thank you for your affordable, high-quality products. They have helped us increase our revenue and lower our patient complaint rate.”
The client has expressed great satisfaction with our solutions. Due to the success of this collaboration, he is already planning to purchase more products from us in the future.
Contact Us Today
If you’re looking to enhance your facility’s diagnostic capabilities with high-quality, affordable medical imaging solutions, we’re here to help. Our team at MeCanMed is dedicated to providing the right equipment, training, and ongoing support to ensure your success.
