CBCT Installation in the Philippines
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CBCT stands for Cone Beam Computed Tomography. It’s a special type of X-ray machine that creates detailed 3D images of bones, teeth, soft tissues, and nerves. Unlike traditional 2D X-rays, which give a flat picture, CBCT provides a three-dimensional view, making it easier for healthcare professionals to see what’s going on inside the body.
Four-Step CBCT Installation Process
The installation of the CBCT follows a structured four-step process, ensuring precision, efficiency, and client satisfaction at every stage.
Step 1: Site Inspection by Local Engineers
Upon delivery of the CBCT, MeCanMED’s local engineers promptly contacted the client to conduct a thorough site inspection. This step is crucial to verify that the installation environment meets the necessary standards. The engineers assessed factors such as room dimensions, electrical requirements, and structural suitability to ensure a smooth installation process.
Step 2: Product Installation by Local Engineers
Once the site was confirmed to be ready, the local engineers proceeded with the installation according to MeCanMED’s standardized procedures. The installation process was carried out with meticulous attention to detail, ensuring that every component was correctly set up. Throughout this phase, the factory team provided remote guidance to address any technical queries and ensure compliance with installation protocols.
Step 3: Precision Calibration After Installation
After the physical installation, the local and overseas engineering teams collaborated to perform a series of precision calibrations. Using advanced calibration modules, they ensured that the CBCT scanning accuracy met the highest industry standards. This step is critical to guarantee that the system delivers reliable and precise diagnostic results.
Step 4: Comprehensive Training for Medical Staff
The final step involved training the client’s medical staff to operate the CBCT effectively. MeCanMED’s overseas engineers conducted online training sessions, providing in-depth knowledge about the system’s features and functionalities. Simultaneously, the local engineers offered hands-on support, assisting the doctors in understanding the practical aspects of operating the equipment. This combined online and offline training approach ensured that the client’s team was fully equipped to utilize the system.
Overcoming Installation Challenges
During the installation process, the MeCanMED team encountered a significant challenge. The local engineers discovered that the client’s room did not meet the standard requirements for CBCT installation, which posed a risk of operational issues post-installation.
Upon identifying the issue, the experienced local engineers immediately communicated with the client to discuss the risks and potential solutions. They also collaborated with the overseas engineering team to devise a strategic plan. By adjusting the machine’s position and optimizing its angle, the engineers successfully resolved the issue and completed the installation without compromising the system’s performance.
Key Considerations for CBCT Installation
While MeCanMED’s engineers were able to address the non-standard installation site in this case, it is essential for clients to ensure that their facility meets the recommended space requirements before purchasing a CBCT. Key factors to consider include:
Product Dimensions: Clients should verify the physical size of the CBCT to ensure it fits within the available space.
Room Specifications: The installation site must meet the recommended length, height, and width requirements to avoid operational issues.
Environmental Conditions: Factors such as temperature, humidity, and electrical supply should be evaluated to ensure optimal performance.
Failure to meet these requirements may impact the system’s functionality and diagnostic accuracy.
Frequently Asked Questions (FAQ)
Q1: Is there an additional charge for installation?
No, MeCanMED offers an all-inclusive service. The installation cost is included in the equipment quotation, with no hidden fees.
Q2: Is the scanning software an additional charge?
No, the price of the CBCT includes the scanning software.
Q3: What is the typical delivery time for the product?
The standard delivery time is two weeks after payment.
Conclusion
This successful CBCT installation case in the Philippines highlights the importance of meticulous planning, effective communication, and problem-solving expertise in delivering cutting-edge healthcare technology. MeCanMED’s engineering team exemplifies professionalism, technical proficiency, and a commitment to customer satisfaction. With rapid response times, comprehensive training, and 24/7 after-sales support, MeCanMED ensures that clients receive the highest level of service when investing in advanced diagnostic equipment. Whether you are upgrading your facility or installing a new CBCT, MeCanMED is your trusted partner in healthcare innovation.